Subscription and Billing Information


Pricing Plans

First Cab has two subscription plans.

  • Monthly: $25.00 plus GST
  • Annual: $240.00 plus GST

Subscription Renewal

Your First Cab subscription will automatically renew, and your credit/debit card will be automatically charged the current fees for the First Cab subscription type or service(s) you’ve selected on a recurring basis until you cancel your First Cab subscription.


To cancel your First Cab subscription, you can do so by going into My Profile / Subscription in your account. If you are on a monthly subscription, you must cancel before the expiry date (current billing cycle) or you will be charged for the next month. Your cancellation will take effect at the end of the current billing cycle.

If you are on annual subscription, a refund of the remaining subscription fee will be issued after cancellation minus an administrative cancellation fee. The cancellation fee is $20.00 plus GST, which is equivalent to one month’s fee for an annual subscription.


Promotional pricing and free trials cannot be used in combination with other offers.  Pricing, terms, features and support are subject to change by MSD Information Technology at any time.

Free Trials

If you have elected to buy a paid subscription, you are not eligible for a free trial. If you have elected a free trial subscription, your trial will expire after 30 days, or earlier if you elect to buy a subscription before then. To continue using First Cab after your free trial expires, you will need to purchase a subscription.

Promotional Codes

Any promotional offers are available for a limited time only. Promotion codes cannot be used in conjunction with any other offer or on a subscription that has used a promotion code in the prior 31 days. The code can only be applied by the subscriber of the First Cab subscription. MSD Information Technology may extend, cancel or amend any offer at any time, in its sole discretion. Offers cannot be transferred to others, or exchanged for cash or other benefits. For new First Cab customers, any free period associated with a promotion will commence on the purchase date. For existing First Cab customers, any free period associated with a promotion will apply to your next billing period(s) from the day you use the relevant promotional code.